Managing customer activities and their relationship with your organization or business can be a daunting task. Either from keeping their record, keeping track of their business transactions or other business-related activities. If the customer relation is managed very, it will boost the business activities and also be a rewarding experience for the business owner. Think of how you can manage hundreds of customers in a day, their purchases, complaints, request and many more. Limelight CRM has then developed a CRM to capture all customers’ activities relating to a business. Choosing the right CRM is essential as it will help you seamlessly manage customer activities.All daily transactions, daily activities can now be represented on CRM software that eases business for the owners and staff. Other activities like social media profile management, human resources, procurement, sales and complaints of staff can be logged on the CRM software. It is powerful software; this then comes with the reason why a business owner must be careful when choosing a CRM software for his/her business.